Automotive News & Information - Red Rock Auto Service Center

Daniel Teeter

Customer Review

★★★★★

Five Star service plus! Everyone on Bill's team was absolutely awesome when I brought my 97 Dodge Roadtrek in for brake repairs. The emphasis on service and training, customer relations and consideration of pricing... Everything went as well as could possibly be expected. Both front rotors got replaced along with a caliper, and the leaking water pump with swapped out as well, in addition to some regular maintenance. I came out early on a Monday and they hustled to at get me back in my van to sleep for the night. Then the remainder of the repairs got done the next day. Auto repair is not cheap, but I'd rather pay Bill and his crew once, then have a backyard guy do it cheap twice! That said, the final bill was less than I expected. That and the nationwide repair insurance that guarantees their work...there are not enough stars!

We were on a road trip when our van (belonging to Rich Stevison) broke down in Sedona. TJ, the manager, set up an option with the owner, Bill Raper, to get it fixed. Bill worked 12+ hours on Saturday to fix our van so we could get back home. He also loaned us his vehicle for the day. I and my travel buddies are soooo grateful!

-Kathy K.

Our Jeep broke down in Sedona while traveling from out of state! They immediately got us in for service and back on the road! They could not have been more helpful! They offered my 83-year-old father a bottle of water several times! I highly recommend them. Their website says they are known for their honesty and integrity, I couldn't agree more!

-Dianna G.

Your car data owned by manufacturers now

Newer Vehicles Generate as Much As 25GB of Data/Hour according to McKinsey. Now That is Extremely Interesting! It is also daunting as we now need to know "what data" right? You also want to know where it is going if anywhere and who owns the data? All interesting questions that we never thought about. Just get in and drive, choose a destination and if a light goes off in the dash you call us here at Red Rock Auto Service Center to schedule an appointment. We want our Sedona drivers to be informed as always and able to make their choices based on having facts. This is a big change in the automotive-truck service industry and it really has not hit the news at all, so it is up to us to get you up-to-date and informed. Here are the facts and where you can find more information!

If you own a Ford vehicle you may be affected by this recall. According to CBS News, Ford recently announced a recall that affects over 1.3 million vehicles that are primarily located in North America. The recall was issued mainly due to problems with rear suspension and transmission control software.

We are pleased to announce that Red Rock Auto Service Center in Sedona p is able to provide re-manufactured replacement engines for the Toyota 1GR-FE gas engine line through our JASPER Engine partnership! This 4.0L, Dual OHC, Single VVT, V6 engine, is available for the following Toyota engine applications: 2003-2015 (4Runner | Tacoma | FJ Cruiser | Tundra).

There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!

It is a law that independent automotive repairs shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, that is enforced by Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicles warranty or a vehicles extended warranty because service was performed by a Non-Dealer/Independent Repair shop.

Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”

One of the major perks to bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.

Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.

Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV or Jeep right here. Give us a call today!

TRUE OR FALSE? Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void?
FALSE? Our ASE Certified technicians at Red Rock Auto Service Center CAN SERVICE your vehicle if it is under warranty with the same tools typically faster and at a better price point plus we are cross trained in multiple lines of vehicles vs. just the brand at the dealership you bought your car or truck giving you more options!

It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.